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3PL Fulfilment for Small Businesses

Name: E-Commerce Express
Address: Building 427 - 542Y, Bagualing Industrial Zone, No. 47 Bagua Road, Hualin Community, Yuanling Street, Futian District, Shenzhen, Zone, No. 47, CN
Telephone: +86-18617009119
Price range: Varies

E-commerce Express is your one-stop shop for strategic sourcing and order fulfilment solutions tailored to small businesses. Our goal is to fuel your growth and success by offering services that significantly impact your bottom line. Our services include sourcing, warehousing and shipping, catering to global B2C, DTC and B2B brands. Get in touch with us today to discuss how we can best serve you.

Ready to take your small business to new heights? Reach out to an expert at E-commerce Express and discover the benefits of our 3PL fulfilment solutions for small businesses.

Partnering for Success

We’re more than a 3PL provider or sourcing agent. E-commerce Express partners with you to assist you in managing your supply chain, allowing you to focus on increasing sales without having to worry about fulfilment challenges.

Our partnership enables you to scale to your maximum potential, offering benefits such as:

1. 12 international fulfilment centers, including 2 in China, broadening your reach and providing efficient global distribution

2. Order processing in less than 24 hours, streamlining your operations and ensuring timely delivery

3. Client response time under 8 hours, ensuring prompt communication and swift resolution of any issues

4. Sourcing time within 24 hours, accelerating your supply chain and keeping your inventory up-to-date

By collaborating with E-commerce Express, you can leverage our extensive resources and expertise to optimize your business performance and achieve lasting success.

Our Commitment to Excellence

We pride ourselves on our exceptional service, demonstrated by:

1. Our services have a 99.9% accuracy rate in picking, which means we minimize errors.

2. A shipping rate of 99.5% on time, meeting customer expectations.

3. Additionally, we have maintained a 99.8% customer retention rate, proving our reliability.

With these impressive statistics, you can trust E-commerce Express to provide the highest level of service and support.

Your Ultimate 3PL Logistics Services Solution

E-commerce Express offers China sourcing and 3PL logistics services. We manage the entire process, including product sourcing, factory negotiations, receiving, processing, customs clearance, and delivery.

Our fulfilment centers in China and warehouses in the US, Canada, Europe and Australia optimize inventory placement for faster delivery and reduced shipping costs.

Frequently Asked Questions

Why use E-Commerce Express over other 3PL small business fulfilment companies?

Many fulfilment companies actually started life as other things or were cobbled together from a combination of 2nd hand equipment, leases and subcontractor agreements. Not E-Commerce Express. Our entire operation was built from the ground up by a group of logistical experts and each one of our worldwide fulfilment centres represents the state of the art. Our fulfilment process runs like the gears of a fine Swiss watch and accountability is baked into every aspect of our process.

What do you mean when you say your billing process is transparent?

We mean you will never find phantom or unexpected charges on a bill from E-Commerce Express. You are kept in the loop regarding all charges and always have the option of contacting us if you see something that needs clarification. Our commitment to transparency enables you to plan more effectively and grow your business with confidence.

Can E-Commerce Express accommodate custom packaging?

Of course. We understand how important brand identity is to success these days. If you have custom packaging you want us to use for your products you only need to talk to your case manager who will be happy to answer all your questions and explain to you in depth what needs to be done.

What is the E-Commerce Express on-time delivery rate?

At 99.5% our on-time delivery rate is one of the best in the fulfilment industry. We understand how important it is to your long-term success that your products arrive when they’re supposed to and we go the extra mile every day to see that they do.

Are there any other benefits of working with E-Commerce Express?

There certainly are. Outsourcing fulfilment to E-Commerce Express gives small businesses the leg up they need to compete in the global marketplace. You’ll save money, be able to streamline your operation, be able to monitor inventory levels in real-time and free up time to concentrate on more important things like new product development.

Don't just take our word for it, hear it from the people who chose us

Clayton

Since we actually started with selling the product and having that product fulfilled by E-commerce Express, we saw instantly this was the future of our business.

Mark

Communication is excellent, really really easy to communicate, punctual on time and fair, if you are thinking about using E-commerce Express, I absolutely recommend them.