You focus on creativity; we will predict the fulfillment cost and budget and simplify and streamline the fulfillment process for your crowdfunding campaign.
E-commerce Express is experienced in the following:
Kickstarter reward fulfillment
Indiegogo reward fulfillment
With our powerful warehouse management system, you can track inventory quantities across your channels and warehouses from anywhere, and you can maintain perfect stock levels with real-time inventory tracking.
Our complex software integrated with major ecommerce and crowdfunding systems enables our order processing team and warehouse team to process, pick, and pack your orders efficiently and accurately. We can process and fulfill 1 to 10,000 orders each day. Our order processing team can also use our system to import orders from your CSV file and process them in bulk.
As E-commerce Express, not only can you take advantage of our free mailer bags and packing materials, but you can also use your own custom banded boxes. Your backers never even have to see E-commerce Express nor your supplier’s name outside of the shipping label. We can also offer add-ons such as custom boxes, custom bags, insert discount cards, fliers, tags, eco-friendly packaging, custom mailer bags, and custom packing tapes. All with your own logo.
At E-commerce Express, you can strategically allocate or split your inventory across our warehouses in Shenzhen China or overseas warehouses in 4 different continents so that you can get your rewards to your backers quicky and affordably. Our China fulfillment centers are located in Shenzhen and take advantage of the close proximity of a vast number of suppliers and factories in China, which means less upfront risk and more flexibility with the best in direct from China fulfillment; In comparison, storing inventory near your customers is lack of flexibility but helps improve delivery speeds.
You will be assigned with a dedicated account manager who is one point of contact on inventory management, order processing, pick and pack operations, shipping arrangements and returns processing. Your account manager will make sure all your questions and inquiries no matter small or big can be answered in max. 8 working hours.
Our extensive background and professional network within the shipping industry enable us to provide the most competitive shipping services. Our cross-border logistics can facilitate the shipment of your order from China to global customers with an industry-leading average delivery time of 4~10 days. We take care of everything: shipping, custom clearance, IOSS tax, duties, documents all the way down to delivery. We work with the most reliable carriers while offering superior discount shipping rates and 2-day prime shipping from our US warehouses.