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Crowdfunding fulfillment services
You focus on creativity; we will predict the fulfillment cost and budget and simplify and streamline the fulfillment process for your crowdfunding campaign.
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Crowdfunding fulfillment specialties
E-commerce Express is experienced in the following:
Kickstarter reward fulfillment
Indiegogo reward fulfillment
Flash sales
Batch processing
Groupon fulfillment
Celery Pre-Orders
The features to supercharge your crowdfunding campaign
Accurate and real time inventory
With our powerful warehouse management system, you can track inventory quantities across your channels and warehouses from anywhere, and you can maintain perfect stock levels with real-time inventory tracking.
Automated order fulfillment
Our complex software integrated with major ecommerce and crowdfunding systems enables our order processing team and warehouse team to process, pick, and pack your orders efficiently and accurately. We can process and fulfill 1 to 10,000 orders each day. Our order processing team can also use our system to import orders from your CSV file and process them in bulk.
Custom kitting and packaging
As E-commerce Express, not only can you take advantage of our free mailer bags and packing materials, but you can also use your own custom banded boxes. Your backers never even have to see E-commerce Express nor your supplier’s name outside of the shipping label. We can also offer add-ons such as custom boxes, custom bags, insert discount cards, fliers, tags, eco-friendly packaging, custom mailer bags, and custom packing tapes. All with your own logo.
Distributed warehouses
At E-commerce Express, you can strategically allocate or split your inventory across our warehouses in Shenzhen China or overseas warehouses in 4 different continents so that you can get your rewards to your backers quicky and affordably. Our China fulfillment centers are located in Shenzhen and take advantage of the close proximity of a vast number of suppliers and factories in China, which means less upfront risk and more flexibility with the best in direct from China fulfillment; In comparison, storing inventory near your customers is lack of flexibility but helps improve delivery speeds.
Dedicated account manager
You will be assigned with a dedicated account manager who is one point of contact on inventory management, order processing, pick and pack operations, shipping arrangements and returns processing. Your account manager will make sure all your questions and inquiries no matter small or big can be answered in max. 8 working hours.
Cost-effective, fast & safe shipping
Our extensive background and professional network within the shipping industry enable us to provide the most competitive shipping services. Our cross-border logistics can facilitate the shipment of your order from China to global customers with an industry-leading average delivery time of 4~10 days. We take care of everything: shipping, custom clearance, IOSS tax, duties, documents all the way down to delivery. We work with the most reliable carriers while offering superior discount shipping rates and 2-day prime shipping from our US warehouses.
Frequently Asked Questions
Crowdfunding fulfilment is an increasingly popular way to finance projects these days. Most crowdfunding campaigns offer donors rewards as an incentive to contribute. Once the donor has made the qualifying contribution the reward must be sent and it is the job of the crowdfunding fulfilment company to make sure that donor receives the appropriate gift. To that end crowdfunding fulfilment typically involves storing, packaging and shipping these gifts and enabling the client to confirm and track shipments.
At a robust 99.5%, our on-time delivery rate is among the best in the entire fulfilment industry. Our 99.5% on-time delivery rate is among the best in the entire fulfilment industry. This commendable on-time rate, along with our equally outstanding record of delivering the right product to the right customers is no doubt why we also enjoy one of the highest customer loyalty rates in the business.
Besides our outstanding record for delivering the right products on time businesses great and small choose E-Commerce Express because of our global network of state-of-the-art fulfilment centres, our competitive rates, our outstanding customer service and the fact that all of our client managers are multilingual. When you choose E-Commerce Express you’re giving your project the best possible chance of success.
Of course. We understand that reinforcing the branding around your crowdfunding effort is of fundamental importance. So if you have branded packaging you would like us to use just tell your account manager and he or she will fill you in on all the details.
Absolutely. You will be able to track every delivery from the moment we receive the order until it is delivered to the donor through our cutting-edge customer portal.
We understand that crowdfunding campaigns are typically one-off events that wrap up pretty quickly, so there is no minimum time requirement associated with our crowdfunding fulfilment services.
Don't just take our word for it, hear it from the people who chose us
Clayton
Since we actually started with selling the product and having that product fulfilled by E-commerce Express, we saw instantly this was the future of our business.
Mark
Communication is excellent, really really easy to communicate, punctual on time and fair, if you are thinking about using E-commerce Express, I absolutely recommend them.
Jean
Trust is more important thing in the business, and for my case I bet all my trust in the E-commerce Express team, and I am not disappointed.
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Level up your supply chain and logistics with E-commerce Express: Your all-in-one China-based dropshipping agent & supply chain solution.
