15% reduction in shopping cart abandonment rate
99.99% accuracy rate on picking and packing
Ecommerce fulfillment services
We provide world-class 3PL E-commerce order fulfillment services for small and mid-size online merchants and businesses of all shapes and sizes with same-day order fulfillment, accurate picking and packing, and optimal inventory placements across our warehouses.
Why Outsource 3PL Ecommerce Order Fulfillment Services From Us?
We offer the most reliable and efficient 3PL ecommerce order fulfillment solution and manage the entire process from receiving and storing inventory, processing orders, picking items, packing bags or boxes, delivering the items to the customer’s shipping destination, and handling returns.
Efficient order management
E-commerce Express’ software seamlessly integrates with all major ecommerce platforms and marketplaces and manage all customers orders in one place – the order management portal. You can track the entire journey of a customer order from the “Buy” button to delivery – and even returns and streamline order management through our intuitive software, fulfillment infrastructure, and expertise.
Accurate Inventory management
E-commerce Express’ inventory management system gives you complete visibility and control of your inventory. The system syncs your orders and inventory in real-time and enables you to track inventory levels across our storage facilities, total units sold per day on each SKU, and further make decision on when you should order more inventory to prevent stockouts for any potential sales and marketing promotions.
Personalized pick and pack fulfillment
At E-commerce Express, accurate and speedy picking and packing are the key for the cost reduction of ecommerce fulfillment and make you and your customers satisfied. Not only do we offer same-day pick and pack fulfillment services, but also provide customization options to create your customers an unforgettable unboxing experience and help your brand stand out from the competition. We can use your own custom branded boxes or mailers, add marketing inserts and customer gift notes, or kit a branded box by placing multiple SKUs and adding stickers, labels, barcodes to the items.
Fast ecommerce shipping
At E-commerce Express, you can get as fast as 4 to 10 days shipping coverage across the US, Australia, Europe, and major countries from our China fulfillment centers. Our speeds are comparable to local shipping which means more flexibility, less upfront risk, and better cashflow.
We also run warehouses in the US, Australia, and Europe. You can strategically store your inventory across our locations for the quickest turnaround e.g., 2-day shipping coverage across the US.
Returns management
Returns and exchanges are inevitable to ecommerce business. Our return management services can help you manage returns efficiently and hassle-free. To keep customer satisfaction, we process returned shipments as quickly as possible. As soon as we checked the condition of returned products and took video and pictures to you for review, we can have them repackaged, restocked, or disposed according to your return policy.
3PL E-Commerce Order Fulfillment Services in China
If you haven’t given e-commerce order fulfillment much thought yet, now is the time to change that. After all, the process is integral for your success in the online retail world. It’s a core business operation that ensures the effective delivery of your products to customers. This is why you need to hire the best 3PL e-commerce order fulfillment service to streamline the overall shipping and delivery experience.
3PL e-commerce order fulfillment services oversee your business’ supply chain processes. They do everything from receiving and storing your inventory to picking, packing, and shipping items. In doing so, they help you run your e-commerce store effortlessly, taking care of all your order fulfillment needs. Contact the team at E-commerce Express today to get started!
The Risks And Frustrations Of Dropshipping From China Fulfillment To Be Overcome
Our 3PL E-commerce Order Fulfillment Services help you avoid the risks of dropshipping in China such as Inventory Shortfalls, Generic Packaging, Unethical Suppliers.
Inventory Shortfalls
Generic Packaging
Unsatisfactory Order
Unethical Suppliers
Difficulty in Testing
Inventory Shortfalls
Inventory shortfalls
Online sellers have run failed sales and promotions when orders could not be fulfilled due to a lack of inventory. E-commerce Express has systems in place to ensure that does not happen to our clients. Our careful inventory procurement and monitoring systems that are overseen by Dedicated Account Managers help our clients have successful 3PL ecommerce order fulfillment on a regular basis, and when sales and promotions increase their inventory needs.
Generic Packaging
Generic packaging
Typical drop shipment merchants do not provide custom packaging options that can give online sellers a brand advantage.
Unsatisfactory Order
Unsatisfactory order processing and shipment times
Typical drop ship fulfillment is often riddled with inaccurately filled orders, long order processing time, and no return management services. E-commerce Express utilizes our carefully designed ERP Management and Exclusive Express Line Shipping Service for product processing and shipment that ensures our clients’ drop ship orders are accurate and immediately sent out for delivery.
Unethical Suppliers
Unethical suppliers
Scams are not uncommon in the drop ship industry. Merchants have shipped the wrong product, cheaply made products, or even parcels with nothing in them. E-commerce Express’ clients can count on our careful and honest attention to every detail to provide 3PL ecommerce order fulfillment services that they can trust.
Difficulty in Testing
Difficulty in testing new product lines
Within 24 to 72 hours, E-commerce Express can source product samples from multiple outlets to compare the quality and appropriateness of products. Our company will even source sample products with customization of logos on products and custom packaging for our clients as part of our 3PL e-commerce order fulfillment services to test the market.
We examine samples and provide our clients with a product report that includes price, quality, appearance, weight, dimension, applicable functionality, package integrity, and product photos.
We ship sample products to our clients for their review. Whenever possible, this is a recommended step as product characteristics such as size and color are not always accurately discernible from a photograph.
Samples and on-boarded products can be sent to our clients’ influencer partners who take part in product reviews and marketing campaigns.
Testing to Product Line Expansion
Once a new campaign is doing well, E-commerce Express clients can then purchase inventory immediately. We process orders on the same day we receive inventory, which provides a seamless transition from product sales testing to onboarding new product lines that have performed well.
Scaling with Product Testing
Compared to traditional dropshipping in China, our 3PL ecommerce order fulfillment service, which assists with inventory purchases before sales, earns our clients larger profit margins and more control over their fulfillment and shipping operation, ultimately opening up the opportunity to scale their business.
Low-Risk Product Line Expansion
Since we do not charge setup or immediate storage fees in our state-of-the-art warehouse, multiple costs of expanding product lines have been eliminated. At E-commerce Express, we provide complete 3PL ecommerce order fulfillment services, including our drop ship fulfillment service, that assists our clients in reducing the risks of growing their business.
Frequently Asked Questions
E-Commerce Express was built from the ground up by a team of experts with many years of experience in the logistics business. We created a global network of state-of-the-art fulfilment centres powered by cutting-edge software solutions and staffed by professionals who eat, sleep and breathe fulfilment 24/7/365. We’re not an online bookstore that decided to offer fulfilment. We’re a fulfilment company from floor to ceiling.
We understand that maintaining and growing an online business is hard work. The last thing you need is surprises popping up on your monthly fulfilment bill. That won’t happen with E-Commerce Express. Every aspect of our billing process is completely transparent and if at any time you have questions or concerns our crack customer care team is here, waiting to help you get the answers you need.
If you do everything in-house you know order fulfilment is a major headache. Not only do you have to pay to store all your items but you need to keep tabs on inventory levels, hire, train and supervise the people who pack and ship everything and have mechanisms in place to handle returns. When you choose e-commerce fulfilment from E-Commerce Express we take all of that off your hands so that you’re free to worry about other things, like new product development.
Absolutely. At E-Commerce Express we’re all about facilitating your success. That includes empowering you to have your products shipped in your own custom brand-specific packaging. If this sounds like something you’d be interested in, call us today and speak to one of our fulfilment experts.
We are proud of our on-time delivery rate of 99.5%. That is among the highest in the fulfilment industry and notably higher than industry giant FBA. Our commitment to getting your products where they belong intact and on-time is one reason so many are switching to E-Commerce Express.
Don't just take our word for it, hear it from the people who chose us
Clayton
Since we actually started with selling the product and having that product fulfilled by E-commerce Express, we saw instantly this was the future of our business.
Mark
Communication is excellent, really really easy to communicate, punctual on time and fair, if you are thinking about using E-commerce Express, I absolutely recommend them.
Jean
Trust is more important thing in the business, and for my case I bet all my trust in the E-commerce Express team, and I am not disappointed.
E-commerce Tips & Industry Insights
You Deserve A Trustworthy And Reliable Backend Team For Your Online Business.
An E-commerce Express Expert will help you throughout the entire process.
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Tailor-Made Sourcing Solution | Automated Order Fulfillment | Exclusive Shipping Lines
You Deserve A Business Partner That Can Help You With:
Sourcing
Getting full control over your supply chain and building your brand with custom solutions.
Order Processing
Automating your order processing to increase its efficiency and accuracy.
Delivering
Expediting your shipping times and reducing your shipping rates and tariff exposure.
Level up your supply chain and logistics with E-commerce Express: Your all-in-one China-based dropshipping agent & supply chain solution.
