
6 Tips to Launch White label or Private label dropshipping Successfully
We respect your privacy and we are committed to protecting your privacy and to complying with the National Privacy Principles in the US Privacy Act. We only collect personal information that is necessary to conduct our business as an online supplier.
The circumstances of collection and the type of service you request from us determine the range of personal information we collect from you. For placing an order, E-commerce Express requires your personal contact information including name, email address, delivery address, telephone numbers; and personal billing information such as credit card or debit card details and billing address.
Your personal information could be collected while you visit our website, when you deal with us over the telephone, send us correspondence (could be by letter, fax or email), or when you have contact with us in person. No personal information will be collected by us without your consent. We consider that your consent is granted when you complete the fields necessary to facilitate a transaction through this website.
We collect aggregated information about you to facilitate your access to our website and deliver products you have ordered from us. Additionally, we will use the information to conduct marketing report and activities, collect your opinion on our products, services, marketing and website, and send you a newsletter regularly. We endeavour to ensure, where possible, the security and integrity of your personal information. Unfortunately we cannot guarantee 100% the security of any information you transmit to us since it is being transmitted over the internet. Once any information is in our possession, E-commerce Express requires employees to respect customers’ privacy consistent with our legal responsibilities. We are committed to treat your information with the utmost care. We assure you that none of your personal information will be disclosed unless it is required or authorised by law. We will take all reasonable precautions to protect your personal information from any alteration or illegal use.
You are entitled to gain access to personal information that E-commerce Express holds about you. If the information we hold about you is inaccurate, incomplete or out-of-date, please contact us and we will take reasonable steps to either correct the information, or if necessary, discuss alternative actions with you. If you would like to unsubscribe from receiving any of our commercial electronic messages sent by E-commerce Express, please login to your account to make the change.
This website contains links to other sites that are not owned or controlled by E-commerce Express. E-commerce Express is not responsible for the privacy practices of such other sites. We recommend you read the privacy statement in each website you visit.
We might use cookies for purposes such as keeping track of your preferences and profile information. Cookies are commonly used for marketing activities such as analysing user preferences and popular categories to strengthen the functionality and relevancy of our website.
This Privacy Statement may change from time to time. You will be notified on the website for any changes to our Privacy Statement. You are therefore encouraged to review it frequently.
Have another question? Looking for more detail?
Check out the FAQ page of our site.
You can request unlimited quotations for free. Simply fill out this form and a fulfillment expert will be in touch to start the conversation on whether we’d be a good mutual fit for your business.
The time it takes to prepare a quote depends highly on the product itself. We typically respond in 24 business hours, but sometimes it may take longer, and we may reach out for additional questions.
The reason sometimes we take longer is that for every product we call the factory (rather than just source on Alibaba) to verify it and ensure the best quality of the products that we are sourcing.
We are small-business friendly. We don’t require a minimum order quantity that you need to fulfill with us, nor a monthly minimum pick & pack fee.
Shipping costs are variable in nature, based on weight, dimensions, destination, service, and more. Each quote is customized to give you the most accurate rates possible, and takes product type (e.g., liquid product, internal-battery product), volume, and other factors into account.
Yes, they are free! We use plain poly mailers of many standard sizes, as well as bubble mailer, tape, dunnage, bubble wrap, and shipping labels for all orders.
Yes, we offer returns management as a value-added service. We charge for returns with a $2.00 processing fee per returned order (this includes the processing of all items in the return and is only applied to your account when the return physically arrives in our fulfillment center).
To get a customized quote, book a call and one of our fulfillment experts will be in touch.
Book a 30-minute call to discuss your requirements
Review your current situation and your goals
See how we can assist you in freeing up your time so you can focus on your business
Reduce your costs and help take your business to the next level
Level up your supply chain and logistics with E-commerce Express: Your all-in-one China-based dropshipping agent & supply chain solution.