Name: E-Commerce Express
Address: Building 427 - 542Y, Bagualing Industrial Zone, No. 47 Bagua Road, Hualin Community, Yuanling Street, Futian District, Shenzhen, Zone, No. 47, CN
Telephone: +86-18617009119
Price range: Varies

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How to Choose the Right Fulfillment Provider

When it comes to e-commerce sites, ensuring customers get a good user experience is essential. Here are some tips on how to choose the right fulfillment provider:

Pricing

When interacting with e-commerce fulfillment companies, inquire about their billing procedures. Even if they appear reasonable, avoid excess monthly or annual retainers. Instead, look for a low-cost, flat-rate pricing model that won’t skyrocket as your company’s shipments grow.

Storage Costs

Opt for an e-commerce fulfillment provider that offers affordable storage prices and flexibility regarding how long your products can be kept at the warehouse. The last thing you want is a fulfillment provider to discard your products or keep them in an unsafe environment.

Storage Rules

Many eCommerce fulfillment providers offer low-cost storage, but the limitations make it very costly for businesses to afford storage. It’s essential to look for fulfillment providers that offer flexible terms based on how long you want to keep the products in their warehouse.

Flexibility

Fulfillment providers must be flexible to sudden changes in the market dynamics. Demand and supply vary with market trends, and the fulfillment provider must offer flexibility.

Technologically Advanced

Most e-commerce fulfillment providers employ the latest technology, enabling you to automatically deliver product orders from your e-commerce platform to your fulfillment provider for distribution without any added effort from your team.

Can It Scale as You Grow?

As your business grows, you’ll need someone who can accommodate your growth accordingly. That’s why you need to check whether the fulfillment provider you’re choosing has a warehouse large enough to handle a large product volume. Moreover, check if they have the manpower to handle your order fulfillment needs.

Software and Automation Feasibility

Advanced eCommerce fulfillment services allow you to send the product directly from the eCommerce platform to your fulfillment service for shipping purposes without any additional inputs. This is done with the help of automation software that makes your life easier.

Look for eCommerce fulfillment providers who offer these automated services to save your time and make the process hassle-free.

Get In Touch With E-Commerce Express

If you’re looking for an all-in-one order fulfillment service provider who offers all the above features, then look no further as you have E-Commerce Express. We are an all-around order fulfillment service provider that offers a wide array of services, from 3PL warehousing services to branded & custom packaging.

Don't just take our word for it, hear it from the people who chose us

Clayton

Since we actually started with selling the product and having that product fulfilled by E-commerce Express, we saw instantly this was the future of our business.

Mark

Communication is excellent, really really easy to communicate, punctual on time and fair, if you are thinking about using E-commerce Express, I absolutely recommend them.

Jean

Trust is more important thing in the business, and for my case I bet all my trust in the E-commerce Express team, and I am not disappointed.

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Frequently asked questions

Have another question? Looking for more detail?

Check out the FAQ page of our site.

How many quotations can I request?

You can request unlimited quotations for free. Simply fill out this form and a fulfillment expert will be in touch to start the conversation on whether we’d be a good mutual fit for your business.

How long does it take to source a product?

The time it takes to prepare a quote depends highly on the product itself. We typically respond in 24 business hours, but sometimes it may take longer, and we may reach out for additional questions.

The reason sometimes we take longer is that for every product we call the factory (rather than just source on Alibaba) to verify it and ensure the best quality of the products that we are sourcing.

Do you have a MOQ requirement?

We are small-business friendly. We don’t require a minimum order quantity that you need to fulfill with us, nor a monthly minimum pick & pack fee.

How are shipping costs calculated?

Shipping costs are variable in nature, based on weight, dimensions, destination, service, and more. Each quote is customized to give you the most accurate rates possible, and takes product type (e.g., liquid product, internal-battery product), volume, and other factors into account.

Do you offer the standard packing supplies for free?

Yes, they are free! We use plain poly mailers of many standard sizes, as well as bubble mailer, tape, dunnage, bubble wrap, and shipping labels for all orders.

Do you offer returns?

Yes, we offer returns management as a value-added service. We charge for returns with a $2.00 processing fee per returned order (this includes the processing of all items in the return and is only applied to your account when the return physically arrives in our fulfillment center).

How to start to work with you?

After you confirmed to work with us, we will start with onboarding processing including software integration and SKU map-up.
Meanwhile, we assign you a dedicated account manager, order processing manager, and sourcing manager (if you are sourcing through us) to take care of your backend operation.
We will wait for your stock to arrive and then conduct quantity and quality check. And then add them into your inventory list in our system.
Once we received your payment, we will be ready to process your orders.